Prime Care Auto is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.primecareauto.com or submit your information through our online forms, Google Ads lead forms, or any other contact method.

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1. Information We Collect

We may collect the following types of personal information:

• Name

• Phone Number

• Email Address

• Vehicle Information (year, make, model)

• Service Requested

• Any other information you choose to provide when contacting us.

We collect this information when you:

• Fill out a contact form or lead form

• Request a quote or appointment

• Call, text, or email us

• Interact with our ads or website

We may also collect non-personal information such as browser type, device type, and basic usage data through cookies or analytics tools.

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2. How We Use Your Information

We use the information we collect to:

• Provide repair quotes

• Schedule appointments

• Respond to your questions

• Follow up on service requests

• Improve our website and services

• Communicate updates, promotions, or service reminders (you may opt out at any time)

We do not sell or rent your personal information to third parties.

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3. How We Share Your Information

We may share your information only with:

• Service providers who help us operate our business (e.g., scheduling tools, website hosting, analytics)

• Google Ads or similar platforms for tracking conversions and lead delivery

• Law enforcement or authorities when required by law

We never sell your data.

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4. Data Security

We take reasonable measures to protect your personal information, including encryption, secure storage, and restricted access.
However, no system can guarantee 100% security, and you submit information at your own risk.

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5. Cookies & Tracking

Our website may use cookies, tracking pixels, and analytics tools (such as Google Analytics) to improve user experience and measure advertising performance.

You can disable cookies through your browser settings.

6. Your Rights & Choices

You may request to:

• Access the personal information we have

• Update or correct your information

• Delete your information

• Opt out of marketing communications

To make a request, contact us using the information below.

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7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

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8. Contact Us

If you have questions about this Privacy Policy or want to request changes to your information, you may contact us at:
Phone: 410-285-2886
Email: primecareautoservices@gmail.com

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9. Policy Updates

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page will reflect the most recent version.

By using our website or submitting information, you agree to this Privacy Policy.
 

 

Last Updated: November 28, 2025