FAQ
Do you use OEM (original) or aftermarket parts?
At Prime Care Auto, we use OEM parts, aftermarket, and parts directly from the dealer; it depends on which works best for you.
Do you service all vehicle makes and models?
Prime Care Auto services the majority of makes and models, with special knowledge on luxury vehicles.
How much does an oil change cost at Prime Care Auto?
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What makes Prime Care Auto different from other auto repair shops in Baltimore?
Prime Care Auto doesn't just service your car, we give you expertise advice free of cost of how to care for your vehicle, and we will contact you every step of the way and let you in on what we are doing and why.
Prime Care Auto will present you with all of the options at hand and work with you to see what best fits your car and your budget.
How long does a brake repair take?
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Are your technicians certified?
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How often should I get an oil change?
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Do you offer free inspections or diagnostic checks?
At this time Prime Care Auto does not provide inspections, but we can always direct you to a recommended inspector.